We all have them, we once did a bunch of hats for Totally Vegan that said Totally Vegas, but that wasn't the issue here. The customer wanted to place a rush order for 4 polos, refused to use the website on account of this disability, amended the sizes she wanted 7 times and then lost her shit when she missed DPD. I pointed out that if she'd used the website for the correct sizes in the first place it would have left earlier. I said we wouldn't take any orders from her via email again and this triggered a 6 paragraph diatribe, ironically with much better spelling and grammar than we all know I'm capable of. I think she is pissed off because I said I'd refund it if she returned them unused but I'm pretty sure she's worn them. Exciting Saturday tale from the world of garment decoration.