Very much. I tried to kind of close the discussion down a few emails ago as I knew it was pointless, with points such as "Anyway, thanks for the reply, I realise you can't please everyone" etc but he just comes right back with screenshots of my purchase history saying I didn't even go to a game pre 2022 etc - prompting me to fish out my old client ref numbers and quote the years I had season tickets etc. Which I knew was totally pointless but his reply was quite antagonistic when it would have been easy just to leave it.